Last Updated: 2025. Your privacy matters to us. Please read this policy carefully.
This Privacy Policy describes how ConflictTour (“we,” “us,” or “our”) collects, uses, stores, and shares information when you use our website or apply to our program. By using the Site or submitting a form, you consent to the practices described in this Policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information: name, email address, phone number, and country of residence
- Application data: date of birth, track preference, areas of interest
- Message content: questions, inquiries, and any other information you include in form submissions
- Technical data: browser type, IP address, pages visited, and time spent on the Site (collected automatically)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry or application
- Assess eligibility and suitability for program participation
- Communicate program updates, training schedules, and relevant announcements
- Match participants with appropriate partner organizations
- Improve our website and program offerings
- Comply with applicable legal obligations
3. Information Sharing with Partners
Important: We may share your information with our partner organizations — including NGOs, refugee service agencies, trauma counselors, legal professionals, and field organizations — for the purposes of program placement, training coordination, and service delivery. By submitting your information to ConflictTour, you consent to this sharing.
Specifically, we may share your information with:
- Field partner organizations for participant placement and oversight
- Trauma and mental health professionals who support participant preparation
- Legal professionals involved in documentation training or advocacy
- Technology platforms used to manage communications or program logistics
- Funders or institutional supporters who require participant data for grant reporting (in aggregated or anonymized form where possible)
We do not sell your personal information to any third party. We do not share your information with advertisers or for commercial marketing purposes.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. If you do not proceed with the program after submitting an inquiry, we will retain your information for up to 24 months before deletion, unless you request earlier removal.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent to sharing with partner organizations (note: this may affect your ability to participate in the program)
To exercise these rights, please contact us through the form on our Contact page.
6. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no transmission of data over the internet is completely secure, and we cannot guarantee the absolute security of any information you submit.
7. Cookies and Tracking
Our Site uses cookies and similar tracking technologies to improve user experience and analyze Site traffic. You can disable cookies through your browser settings, though doing so may affect Site functionality.
8. Children’s Privacy
ConflictTour does not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our Site, please contact us immediately and we will delete it.
9. Third-Party Links
Our Site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out through the Contact form on this Site. We are committed to responding to all privacy-related inquiries within 30 days.